Frequently Asked Questions

1. How long will it take to make my order?

Every piece is created from scratch, each letter is individually stamped by hand and this process takes time.
While I endeavor to get orders out as quickly as possible I still need to allow time for each creation.
During peak times (Mother's Day, Father's Day, Christmas etc.) it may take a little longer for your creation to be made due to the increased number of orders around those times.

2. Can I customise my order?

Yes you can, what you see available in the shop is only an example of what can be created.
Any item can be changed to make your own unique piece of jewellery. If you need help with customising your design or have something in mind that you would like created please contact me.

3. Can I change or cancel my order?

You may change or cancel your order within 24 hours, please contact me as soon possible to arrange this. 
After this time a cancellation fee will apply if your order has been started.