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Custom Orders
Your Account
Gift Certificate
Q: Custom Orders
How do I request a custom order?
A:
1. Use the Contact Us page to send an email. 2. In the email type as much info as possible. Colour required Gold or Silver Length required this could be an actual length or general as in small med large. If you would like a toggle or clasp.
Q: Your Account
Account Options
A:
Passwords are case sensitive, please make sure you type it exactly the same as when you created your account. If you forget your password click on Forgot password click here and enter your registered email address. Alternately you can send an email via the contact page.
In your account you can edit your details, check out previous orders, view your saved cart and log out.
Q: Gift Certificate
How do I use my gift certificate?
A:
1. Create an account or login via Your Account
2. Add items to your shopping Cart
3. Proceed to checkout
4. Enter the code on the certificate where it says "Enter Voucher code if you have one"
5. Continue with checkout. The next page will show the voucher amount deducted from the total.
6. Please make sure all information is correct before continuing.
If you have any questions please use the contact page.
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